GDPR Compliance

Last Updated: November 13, 2026

Our Commitment to Data Protection

Although Commerusso is based in Australia, we recognize that some of our website visitors and potential clients may be located in the European Union or European Economic Area. We are committed to protecting the privacy and data rights of all individuals, including those protected under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

When we process personal data of individuals in the EU/EEA, we do so based on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract
• Legal Obligation: Processing is necessary to comply with legal obligations
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms

Your Rights Under GDPR

If you are a resident of the EU/EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data that we hold about you.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

Data Protection Officer

For questions specifically related to GDPR compliance or to exercise your rights under GDPR, you may contact our data protection representative at:

Email: [email protected]

Data Transfers

As an Australian company, personal data collected through our website may be transferred to and stored in Australia. We ensure that appropriate safeguards are in place for any international data transfers, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions recognizing the destination country's data protection standards
• Other legally approved transfer mechanisms

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Retention periods vary based on:

• The nature of the data collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Our legitimate business needs

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Staff training on data protection principles
• Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights, we will also notify you directly without undue delay.

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.

Children's Data

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete it as soon as possible.

Third-Party Processors

When we engage third-party service providers to process personal data on our behalf, we ensure they provide sufficient guarantees of GDPR compliance through:

• Due diligence assessments
• Data processing agreements
• Regular monitoring and audits

Supervisory Authority

If you are located in the EU/EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at:

Email: [email protected]
Subject: GDPR Rights Request

We will respond to your request within one month. In complex cases, we may extend this period by two additional months, in which case we will inform you of the extension and the reasons for it.

Updates to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

Commerusso
Level 18, 580 George Street
Sydney NSW 2000
Australia
Email: [email protected]