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Privacy Policy

Last Updated: November 13, 2026

Introduction

Commerusso is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and all applicable data protection regulations.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit a service request or inquiry through our website
  • Contact us via email or other communication channels
  • Subscribe to our newsletters or updates
  • Engage our professional services

The types of personal information we may collect include your name, email address, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, certain information about your device and browsing behavior may be automatically collected, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device type and operating system

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide requested information
  • To deliver our banking infrastructure services
  • To improve our website and services
  • To communicate with you about our services, updates, and relevant industry information
  • To analyze website usage and optimize user experience
  • To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements
  • Legal Requirements: We may disclose information when required by law, regulation, or legal process
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information in certain circumstances
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information is primarily stored and processed in Australia. If we transfer information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Commerusso
Level 18, 580 George Street
Sydney NSW 2000
Australia
Email: [email protected]

Commerusso

Next-generation banking infrastructure solutions for Australian financial institutions.

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